TERMS AND CONDITIONS

In order to proceed with booking, pet parents are required to review our terms and conditions:

  • Payment: After your booking has been received, I will reply with an email to confirm the boarding and include the total amount owing and payment details for service. If no payment before the start of service, our agreement is considered to be null and void without notice.  
  • COVID 19 Precaution: We are not allowing any pet parents into our home. Instead, we are conducting a curb-side pick up and drop off system for all fur babies. Please ensure all items are bagged and babies are in a carrier to make it easy for us to carry from your car into our home. 
  • Timings for Drop Off/Pick ups: This is a business I do outside of my regular full time work. All pick up and drop offs can be any time after 5:30pm from Monday-Friday and any time on the weekend that works for both parties. If you are unable to come by on your initial start date, you are welcome to come the evening before subject to an additional daily charge. 
  • Late Fee(s): All drop off timings must be confirmed via text, Whatsapp or e-mail at least 48 hours prior to the start of service. Should you arrive late without giving confirmed 24 hours notice, you will incur a late charge.  The late fee is an additional $100.00. This amount must be paid via e-transfer before dropping off your fur babe(s) in order to continue with service.
  • Cancellation Policy: You need to provide at least 48 hours notice in writing should you need to cancel your booking to receive a full refund of your payment. Without notice, 20% of your payment will not be refunded back to you.
  • Health and Emergency Care Policy: The pet owner will be responsible for all medical expenses and damages resulting from an injury to Ameera Rasheed/Peter Pitschon or other persons by the pet. We as your pet sitter are not liable for the injury, disappearance, death or fines of any pet in our care.

              We hope that when your fur baby comes to us that they are in good health. In the event that any of your pets appear to be ill, injured or at significant risk of experiencing a medical problem at the start of service or while in the care of Bubina's Pet Sitting, you give permission to Ameera Rasheed and/or Peter Pitschon to seek veterinary service from a veterinarian or a veterinary clinic at the owner's expense. Your preferred vet should be disclosed to Ameera and/or Peter but other veterinarians or emergency care clinics chosen by either of us are acceptable. All efforts will be made to first contact you, the pet owner, regarding any treatments, illness, injury or potential problems as soon as the condition is deemed not life threatening and/or contact is possible.

             I understand that Ameera Rasheed & Peter Pitschon work hard to prevent accidents and injuries and that such problems may occur no matter how well a pet is cared for. I agree to allow Ameera Rasheed and/or Peter Pitschon to use their best judgement in handling these situations and I understand that Bubina's Pet Sitting assume no responsibility for the actions and decisions of the veterinary staff, the health or death of my pet(s).

            I agree that Bubina's Pet Sitting shall not assume any responsibility for the payment of any veterinary services rendered, which may include but are not limited to diagnosis, treatment, grooming, medical supplies and/or boarding. I also agree that I shall assume full responsibility for any such services and that you will provide the veterinary clinic your own payment information directly. Bubina's Pet Sitting does not offer any option to pay for any medical emergency or surgery  that could arise during your animals stay.